Since launching our website in August 2002, Car Truck Accessories (CTA) has strived to offer high quality products that are competitively priced and produced by recognized and trusted manufacturers. But even more important than offering great products, is our commitment to providing our customers with the highest level of customer service possible. We take pride in the fact that we have a high percentage of repeat customers and that our customer satisfaction level with the Better Business Bureau is outstanding.
One of our main business objectives is to ensure that your shopping experience will be a good one and that we will have the honor of serving you again in the future. A good online shopping experience has multiple components including ease of site navigation, feeling secure that your credit card information is safe, that your personal information will not be sold or provided to an outside agency and product offerings will be of high quality and perform as advertised. Arguably, the most critical aspect of a good online shopping experience is having the peace of mind that the company you buy from stands behind the products you purchased. If it becomes necessary to return an item, we make it as hassle free as possible. We even allow returns on custom-made products like dashboard covers and seat covers.
Realizing there are many websites selling the same or similar products as CTA presents a challenge in finding a way to separate us from the pack. I believe that an honest straight-forward business approach, without pricing gimmicks or other forms of trickery, along with providing the best customer service possible will in the end, earn your trust and therefore, your business.